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Bringing representatives together to assess the process is essential for improving a healthcare organization's change management process, especially following a network performance issue. This approach fosters collaboration and ensures that all perspectives are considered, allowing for a comprehensive evaluation of the current practices. By including representatives from various departments, it becomes possible to identify specific challenges, bottlenecks, and inefficiencies that may not be visible from a single viewpoint.

This collective assessment encourages open communication, promotes a culture of teamwork, and helps to generate ideas for potential improvements or adaptations to the existing process. Additionally, engaging affected stakeholders can lead to more buy-in and understanding of any changes made, which is critical for successful implementation.

In contrast, merely offering refresher training on the approval process may not address the root causes of the network performance issue and can overlook the need for evaluating the process itself. Changing the existing approval process without understanding current deficiencies may lead to further complications or might not resolve the identified issues. Similarly, implementing stricter approval protocols could potentially slow down processes and inadvertently create more problems than it solves, especially if the existing protocols are not the issue at hand. Thus, a thorough assessment by bringing representatives together is the most effective way to improve the change management process.